Mobile Money Use Rebounds Sharply

New data[1] released by Ghana’s central bank, the Bank of Ghana, shows the total value of mobile money transactions in June rebounded sharply, rising 27 percentage points from a -19% decline in May to 8% (Fig 1).

Fig 1. Change in Mobile Money Transactions – %: March to June 2022

The strong rebound follows a -3% month-on-month decline in April, from GH¢90.5 billion in March to GH¢87.7 billion, ahead of the coming into force of the Electronic Transactions Levy (E-Levy) in May, and an even larger one in the month of May (-19%). In net terms however, it still remains in negative territory since March at -13.3% as users adjust to the levy and telcos iron out teething problems (Table 1).

Table 1. Mobile Money Transactions – Value: March to June 2022

MonthGH¢ -BillionsM-o-M Change (%)Cumulative/Net Change (%) Since March
March90.5  
April87.7-3.1% 
May71.4-18.6%-21.7%
June77.48.4%-13.3%
Source: Bank of Ghana, with additional analysis by Evron R. Hughes

Mobile money platforms are an essential part of Ghana’s electronic payments ecosystem, and the levy was met with significant opposition ahead of implementation. Against that backdrop, several analysts predicted a much steeper decline, with two surveys showing potentially very high attrition rates at 49%[2] and 83% respectively.[3]

The data from Bank of Ghana, though still too early to draw definitive conclusions from,  seems more aligned to our prognosis in April that “some will exit the market for a while, some never to return,” but also, that “it is also expected that the arc of utility will bend towards the convenience, speed, and price-efficiency of these e-transactions and eventually the market will achieve “equilibrium.”

“…arc of utility will bend towards the convenience, speed, and price-efficiency of these e-transactions and eventually the market will achieve “equilibrium.”


[1] https://www.bog.gov.gh/wp-content/uploads/2022/07/Summary-of-Economic-and-Financial-Data-July-2022_1.pdf , Accessed July 25, 2022

[2] CDD, https://cddgh.org/ghanaians-oppose-e-levy-not-confident-it-will-fund-development-programmes/ , Accessed July 25, 2022

[3] IMANI, https://www.theghanareport.com/e-levy-83-of-ghanaians-ditch-mobile-money-transactions-imani-survey/ , Accessed July 25, 2022